Published: 1st September 2022
You will be aware that a new pathology logistics provider is to support sample collection and delivery and consumables ordering for primary and community care services in Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth.
The new service replaces the existing City Sprint and King’s College Hospital (KCH) services on a phased basis, with handover to be completed by 30 October 2022. The handover period between City Sprint and GSG, Viapath’s new pathology logistics provider, begins today (Thursday, 1 September) with GSG drivers beginning some collections on 5 September.
Some of you will already have met GSG drivers as they started visiting practices to post QR codes to assist with collection tracking this week. You should also have received a briefing pack, which has been circulated to practice managers.
The pack and other information to help you has been made available on the new logistics page on the South East London microsite, which you can find by following this link: Logistics – South East London Pathology Services (synlab.co.uk)
The page also includes a short animation to explain what the transfer of logistics provider means for you. You can view this below.
We look forward to working further with you and with GSG to provide the pathology collection and ordering service you need.
If you have any queries, please contact Viapath Customer Services by email at [email protected] or by calling 0204 513 7300. Opening times are 08:00 to 20:00 Monday to Friday, with an email-only service available from 09:00 to 17:00 on Saturday and Sunday.