Published: 30th August 2022
Synnovis will be able to monitor vans and samples via an online portal. Once a courier has attended the practice and scanned in the practice’s QR code and the barcodes on sample bags, this will update the portal. This allows Synnovis to track vans and samples in real-time, meaning that customer services can respond more quickly and effectively to GP queries about their collections. Synnovis will also be able to monitor performance and ensure route optimisation, so that improvements can be made to the service where needed.