Synnovis:

How do I raise a query or concern and what time is the customer services phone line available until?

Published: 24th August 2022

Any queries or concerns should always be raised with Synnovis Pathology Support Services. This enables Synnovis to track and monitor queries and ensure that queries are responded to quickly and effectively.

Synnovis Pathology Support Services can be contacted by calling 0204 513 7300 or emailing [email protected]. Opening times are 08:00 to 20:00 Monday to Friday, with an email-only service available from 09:00 to 17:00 on Saturday and Sunday.

Latest Synnovis News

Synnovis news

Phlebotomy Service Goes Digital

Published: 21st August 2023 Introducing Swiftqueue Starting on the 29th August, patients will need to book their blood tests online using Swiftqueue. They can do…

SYNLAB Peer-2-Peer Lectures by the Future Leaders in Innovation

Published: 23rd February 2023 Established in 2013, the Future Leaders in Innovation are a group of like-minded employees who strive to promote and encourage positive…

Investment in New Analysers at GSTT Will Mean Changes to Reference Ranges

Published: 27th September 2022 As part of the five-year programme to transform pathology services across south east London, major investment is being made into the…

New Pathology Logistics Provider Transfer

Published: 1st September 2022 You will be aware that a new pathology logistics provider is to support sample collection and delivery and consumables ordering for…

Logistics/Practices Update

Published: 24th August 2022 Start Dates, Collection Arrangements As announced earlier this year, Global Services Group (GSG) is to become the new laboratory logistics provider…