tQuest Reconfiguration Process
GPs will still use the tQuest system to order tests. However, practices have been required to follow some simple steps to enable IT compatibility with the Synnovis tQuest system.
The Synnovis tQuest system provides access to the same test list available to Southwark and Lambeth, enabling practices to easily request tests and then receive results electronically from Synnovis laboratories.
Pilot testing of the Synnovis tQuest system took place with volunteer practices across Bexley, Greenwich and Lewisham. Thank you to those that took part.
Printer Issues
A small number of practices experienced issues with printer alignment during the early days post-transfer. The majority of these cases have now been resolved, with IT facilitators continuing to address any outstanding matters on a practice-by-practice basis.
Further Support
Any practice experiencing issues with tQuest should contact Synnovis Pathology Support Services.